Posts Tagged ‘Reseller Hosting’

Reseller hosting - customer management

Saturday, January 17th, 2009

Reseller accounts are feature rich, and contain everything you need to run a successful web hosting business.

* An entire business solution in one package!
* Complete administration 24×7 for you AND your customers
* Offer a host of automated extras to your customers

Customer Management

As an reseller you are able to manage every element of your Customer’s account. The Reseller Control Panel gives you unprecedented control over your customers:

* Complete customer management
* Create and sell your own completely customised hosting packages
* Directly view and edit customer’s account
* Comprehensive and direct billing facility
* Customize your Control Panel with header and footer graphics

Customer Care and Support

The Reseller Control Panel uses a comprehensive internal messaging system. Messaging is a smart way of keeping customers up to date with the latest information, or providing hosting support.
Customer Domain Name Registrations

As a reseller you are able to handle domain name registration in two ways:

* Register all domains for your customers though the host provider, quickly and efficiently
* Register the domains using a third-party registrar of your choice

Pros and Cons of Reseller Hosting

Friday, December 12th, 2008

A Reseller Hosting account does have it’s pro’s and con’s which are listed as follows :-

Pro’s -
You do not need to manage the server.
Backups etc. are also handled by the reseller host (although clients and the reseller account holder would be wise to keep backups too).
Server crashes can happen but if you go with a reliable company then they do all the hardwork in restoring things.

Con’s :-
Lack of control on what to install on the server
Lack of resources like CPU, RAM etc…
Less customization in general
You often have to pass support requests on to the actual host as the reseller cannot do all things on the server. This increases support time.

Although it’s a cheaper start in to the hosting business I personally would save up and get enough to purchase 2 servers in a good data center and have a backup elsewhere and start with a good foundation.

Attributes to consider when choosing Reselling Hosting

Monday, August 25th, 2008

There are many hosting companies that start out thinking they need to “jump” right into a dedicated server. Thats not really the case. Reseller hosting packages have basically the same thing with the added benefit that there really isn’t that much work for you to do, especially with a management system such as cPanel and a reputable host taking care of the server.

The most important thing to look for is a host who has been around for a while. If you can find a decent provider (and there are tons of them out there) a reseller package can be wonderful.

Perhaps the one important thing that you would want to look for is a hosting provider that not only has good reliability and service, but an easy way to upgrade your package should you need additional space.

Another important thing would be to see what type of self-help resources they offer and whether or not they would be willing to let you use those on your site to help your customers.

Of course, along similar lines, many large hosts have pictures of their data center and don’t mind if you use those pictures on your own site - technically not really cheating because the physical location of the server is there.

As to specifics, stay away from anything that is unlimited. Figure what your prospective clients would need, figure a decent estimate of how many clients you can acquire in a month - start with that - estimate on the low end (you can always upgrade later) and there is no sense in wasting money until you have the customer base to at least pay for your own hosting / reseller costs.

As to the different systems, many customers seem to want Windows servers because of ASP. You might want to try to find a host that actually has ASP on their Linux servers - one of the main reasons for this is that many of the Linux ASP programs are commercial (and rather expensive) - so you atleast know the host has some money that they have invested in software.

Of course, you will also see control panels ranging from cPanel (popular with Linux),  Plesk, Helm as well as a plethora of other “custom” control panels.

cPanel is by far the most common and has a great reseller control system built into it and its what I’d recommend. Second recommendation would be Plesk.

Thinking of becoming a Reseller ?

Tuesday, August 5th, 2008

Reseller Hosting Benefits

Profit - Reselling web hosting plans allows your company to make money. Your overhead costs are low and your prices can still be competitive. As a reseller you can set your own hosting plans and prices and decide your profit margin. Resellers can focus on selling and adding value while the web hosting handles all of the technical issues.

Technical Support - With reseller hosting, technical support is taken care of by the actual hosting provider as many hosts now offer end user support to clients of their resellers at no additional cost. So get the best technical service and support, so that you may better serve your customers.

Server technology updates - It is the responsibility of the host provider to keep up with the latest technology and equipment (servers, communications, routers, etc.) so to start with the hosting business all you need is a PC with Internet and a decent web hosting provider to get reseller hosting plan from.

Billing flexibility - Many hosts provide simplified billing for resellers’ convenience. Resellers have complete freedom to price the plans for their customers. Large territories that allow for large opportunity.

Advantages of hosting with a Reseller ?

Friday, July 25th, 2008

We are into a hierarchy where every rank is important howsoever big or small that may be. Like host is dependent on network provider and server provider, both of which may be same or different. Then reseller is dependent on host and hosted member is dependent on reseller. Thats one way of looking into the hierarchy. Seeing it another way, satisfied hosted members is what reseller depends on. Successful reseller is what host depends on and successful host is what server provider and network provider bank on. So, we are all into a symbiosis where each other’s success is important and beneficial to our own existence.

Since reseller is providing a shared resource out of server, they are not in complete control of the server or environment. They themselves are dependent on host/server provider for certain problems requiring access to server. Having said that, if such a problem occurs, it is not isolated issue for that very reseller in most cases.

Now host may have to handle hundreds of clients, so having a reseller in place eases their support system also, because then they need to attend to the reseller who in turn handles those clients. In addition, should anything bad happen, it is reseller who is at risk because customers see reseller as the service provider. Having reseller in place, provides host a good channel to fill up their space in better possible manner. besides they do not have to run for clients or atleast this gets attended easily. In a way having a reseller is advantageous to the server provider.

Now how would customers benefit if they were to host with reseller rather than server provider directly? A few of you may argue it out but truth remains, resellers have much much better host-client interaction than server provider-client and also rapport. For sheer amount of work server provider needs to do, it is unreasonable to expect them to have time for this. Resellers have lesser responsibilities towards server maintenance and can easily use this to build up confidence and relatino with hosted clients. Over period of time resellers start providing multitude of services, something parent company would not be in position or may be charging for. This includes installing scripts, SEO, web designing and related. If not for free, atleast for cheap and then there is a community to develop and interact. So, reseller network in a way ends up in a closely knit community, something which parent host wouldn’t have time and staff for. This is all general and not specific to any firm or reseller. Even from business standpoint, someone like me would wanna host with someone whom i can freely interact, seek support, and has lesser load to handle.

Will Reseller Hosting become obsolete?

Friday, July 25th, 2008

Personally i think Reseller hosting is here to stay for quite a while yet. There are still a lot of people on the internet who want to “make a quick buck” by reselling hosting.

In my opinion, resellers help 2 people. The main provider as well as the purchaser. Cheaper hosting is great for people who don’t need a lot of special features and just want to host their personal webpage and that is exactly what is offered by resellers. Because resellers are still making some money I don’t forsee them going away, nor do i expect hosting companies to stop selling reseller accounts for precisely the same reason.

reseller hosting is going anywhere due to the fact that it is the stepping stone for web hosters. Most individuals that go into web hosting start with a resellers account and move up to a dedicated server.

Its evident that the hosting market is oversaturated and alot of smaller companies cannot make it now days, but it all depends on how much effort you want to put in to stay competitive. Though its hard it can be done!

Reseller hosting customers are often the web developers hosting their customers. It’s not just small time hosts that rely on these pachages. The VPS may take a part of this market (especially the fully managed ones) but many reseller hosting customers still won’t want the complication. I don’t see reseller hosting as obsolete anytime soon. It may however redefine itself a bit (offering end user support may become the norm rather than the exception) and could lose some of its market.

Even if we consider the VPS as its future replacement, the market doesn’t just vanish. The reseller hosting provider of today will slowly become the VPS provider of tomorrow.

Resellers are no threat to the big boys because they are reselling and the big boys still get their money. There will always be consolidations but a company that has flexibility and knows how to appeal to the right segment of users will do well.

Reseller Web Hosting : What to expect ?

Friday, July 25th, 2008

Reseller web hosting is a web hosting service that re-bundles services available from real hosts or primary providers. Reseller web hosting could be an individual or small business that makes use of the bandwidth and web servers of a higher tier provider or primary host and resells the same to the customers by offering value added services like web designing, domain registration and web programming.

Reseller hosting is the perfect solution for webmasters, designers, developers, internet consultants or anyone wanting to start a profitable online business. If you’re looking to get into the reseller hosting business, cPanel reseller hosting is the best option. Reseller hosting is almost the same as a shared web hosting account except you are given more control over your account. A webmaster may require a network of websites under different domain names to serve different business plans, but all are hosted under a common reseller hosting account.

The services offered by a reseller web hosting service do not really differ from a real host. As a matter of fact, reseller web hosting offers more features to the customers. Due to the added value services, reseller web hosting can offer web design and programming services to each customer that are often times not possible from real hosts. Real hosts tend to focus on bulk accounts and corporate clients. Reseller web hosting offers value added services to customers in order to maintain a competitive edge against bigger web hosting services.

As a reseller of web hosting services, you will purchase the hosting from an existing web hosting provider and then resell it under your company name. The greatest advantage of being a reseller is the fact that you will keep 100% of the profits that you generate from your own web hosting company.

With the right web hosting reseller company, web site developers can be successful with a reseller web hosting service or business. They can provide their customers with web hosting and create web sites at the same time. This is why it is a good idea to find a web hosting company that offers multiple hosting accounts with their web hosting reseller services. A web developer can then host their clients web sites from their own reseller web hosting account.

One of the best things to do before choosing a web hosting reseller company is to get a list of reference sites you can check out to see if they have downtime. With web reseller hosting companies and services you can ask other web site developers about what web hosting resellers they have had good quality service with.

Tips to become a Web Hosting Reseller

Friday, June 27th, 2008

These are for the ones who want to become resellers. You can look for following in a hosting company you are trying to become a reseller of:-

1. What kind of support they are offering ie email only, ticketing system, phone support and a toll free phone. Email only is rather questionable.

2. Do they have physical office location? Most are part timers around.

3. Do they offer any restrictions to number of accounts in each package, This is a trap to keep you upgrading.

4. Do they offer over selling, yes it has a disadvantage, yet the way things are frankly new business cannot survive without it.

5. Do they offer domain registration reseller services as well? This keeps you compact.

6. Response time to early sales requests. If they are slow in sales cannot be good in support.

7. Years of experience. Do a whois lookup to see the domain life, OLD IS GOLD, thought the young ones can be even better.

8. Do they provide your name servers ie ns1.yourdomainname you shall need that.

9. Does the offering include dedicate IP and SSL, again at some point of time you shall need these.

10. Do you like them…. VERYY IMPORTANT.. IF YES FORGET THE TOP NINE..Have fun

How to succeed as a web hosting reseller?

Thursday, May 22nd, 2008

Web hosting services are in very high demand and therefore any reseller who knows what they are doing can make a bundle quickly without too much trouble. However, just like in any other business, one needs to be cautious and to be very much aware of exactly what they are doing.

The first and most important thing you need to do is find a reliable web hosting service. And that host also needs to have a good reseller program. There are not too many around that have this ideal combination but they are there, if you know where to look.

A reliable web host will mean that the clients you sign up will not run into problems and in case they do, the host must be able to provide proper customer service and respond quickly to any technical problems. This is very important because your reseller business will grow much faster if your current customers are able to refer others. Or if you can refer prospective customers to a portfolio of satisfied current clients.

You will be able to earn more with hosts that already have reseller programs as they will already have good packages on offer that you need to pay very little for and yet have high revenue potential with. Some reseller programs are specifically designed so that resellers are able to enter the web hosting business with very low overheads.

These days we have hosting services that have flexible plans. This will enable you to sign on a higher volume of customers and should also give you a more reliable and steady stream of income.

As a reseller you will also need to have a well thought out plan on how you are going to market and promote your own web site. There is no way your reseller program is going to be successful unless you have a system for attracting enough traffic to your web site so that you have a good chance of turning a high percentage of that number into actual paying clients who will pay the web host you are working with, so that you can in turn get your reseller commissions.

It is absolutely important for the reseller control panel at the web host to provide absolute control for you as a reseller to manage and invoice your clients. This is especially useful where you have a monthly payment system. In this case good records are imperative so as to ensure that follow up for payment is made as easy as possible. There are some hosts that even have private label features and offer multi lingual control panel.

Private Label Reselling

Saturday, April 19th, 2008

Private label reselling is often interpreted two ways
1. You are given a template site from the wholesale hosting company and then you modify that template in various ways to put your name on the template verses your providers. WildWestDomains.com is an excellent example of this type (for domain registrations).

OR

2. You are provided with your own set of DNS server names (ns1.yourdomain.com & ns2.yourdomain.com) and evidence of the wholesale provider’s existance is practically invisible to the normal public view. You create your own web site design but use either your own backend or your providers back end.

The best of the two options is the second one since it provides even more unique branding possibilities. Getting a managed dedicated server is preffered for those who are not familiar with running web servers.